A Beacon of Hope

Hibernia Bank’s recovery from hurricane Katrina

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  • 1. First came Katrina
  • 2. Impact on Hibernia
  • 3. Hibernia Center: Key to the bank
  • 4. Life rafts, helicopters to the rescue
  • 5. A Beacon of hope
  • 6. Paying the piper
  • 7. A picture is worth …
  • 8. ‘Branch-land’ staggers
  • 9. View from the top
  • 10. The invisible bank
  • 11. A canoe trip
  • 12. ATM woes
  • 13. The tech ‘SEALS’
  • 14. ‘Muck Yuck’
  • 15. Moldy money vault
  • 16. Safe deposit box ‘church’
  • 17. Dead Post Office
  • 18. Call center ‘tsunami’
  • 19. Loans, loans, loans
  • 20. How deep was the hole?
  • 21. Super-human resources
  • 22. ‘Stranded on the highway’
  • 23. A roof over their heads
  • 24. Texas: Evacuation central
  • 25. Customers applaud
  • 26. ‘Yodeling in a canyon’
  • 27. Was Washington listening?
  • 28. Three dreaded words
  • 29. New directions
  • 30. Lessons?
  • 31. ‘Their finest hour’
  • 32. Honor roll
  • 33. Timeline
  • The author

Introduction

Ten years ago, I wrote an account of Hibernia Bank’s recovery from hurricanes Katrina and Rita at the request of the company’s CEO, Herb Boydstun.  We wanted to document the extraordinary effort by employees of Louisiana’s oldest and largest bank after those disasters.  Also, because Hibernia was about to merge with Capital One, the story might serve as a…






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